Unit 1 At the Travel Agency
Part Ⅰ Listening and Speaking Activities
Part Ⅰ Reading Passage
Part Ⅲ Simulated Training:Reception Work at the Travel Agency
Exercises
Unit 2 Welcoming Speech
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training:Welcoming Speech
Exercises
Unit 3 At the Travel Agency
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training:Making Aidine Reservations
Exereises
Unit 4 Meeting the Local Guide
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage:A Brief Introduction to Chinese Tourist Cities(1)
Part Ⅲ Simulated Training:Meeting the Local Guide
Exercises
Unit 5 City Sightseeing
Part Ⅰ Listening and Speaking Activtties
Part Ⅱ Reading Passage:A Brief Introduction to Chinese Tourist Cities(2)
Part Ⅲ Simulated Training:Tour GuidingCity Sightseeing
Exercises
Unit 6 Sightseeing:Natural Scenery
Part Ⅰ Listening and Speaking Activtties
Part Ⅱ Reading Passage:Natural SceneD(1)
Part Ⅲ Simulated Training:Tour GuidingNatural Scenery
Exercises
Unit 7 At the Hotel
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage : Natural Scenery (2)
Part Ⅲ Simulated Training:Checking in at the Hotel
Exercises
Unit 8 At the Restaurant
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training
Exercises
Unit 9 Shopping
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training:Shopping with the Tourists
Exercises
Unit 10 Handling Complaints
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training: Handling Tourists' Complaints
Exercises
Unit 11 The Famous Scenic Spots in Chinese Cities
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training
Unit 12 The Unique Mountains and Gardens in China
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training
Unit 13 The Scenic Spots in the Red Tourism
Part Ⅰ Listening and Speaking Activities
Part Ⅱ Reading Passage
Part Ⅲ Simulated Training
Unit 14 Practical Writing
Part Ⅰ Business Letters
Part Ⅱ Invitation
Part Ⅲ Enquiry, Reservation and Confirmation
Part Ⅳ Letters of Complaint and Reply
Part Ⅴ Tour Contracts
Part Ⅵ Reports to Customs
References