前言
Module One Basic Knowledge of Business Letter Writing
Section 1 Basic Requirements of Business Letter Writing
Section 2 Basic Parts / Contents and Ways of Writing
Section 3 Layout and Style of Business Letters
Section 4 Envelope Addressing
Section 5 Training and Practice
Module Two Preparations for Negotiation
Section 1 Request for Establishment of Business Relations
1.1 Writing Skills
1.2 Useful Phrases and Expressions
1.3 Typical Sentences
1.4 Training and Practice
Section 2 Credit Inquiry and Marketing Research
2.1 Writing Skills
2.2 Useful Phrases and Expressions
2.3 Typical Sentences
2.4 Training and Practice
Module Three Procedures of Business Negotiation
Section 1 Inquiry
1.1 Writing Skills
1.2 Useful Phrases and Expressions
1.3 Typical Sentences
1.4 Training and Practice
Section 2 Offer
2.1 Writing Skills
2.2 Useful Phrases and Expressions
2.3 Typicai Sentences
2.4 Training and Practice
Section 3 Counter-offer
3.1 Writing Skills
3.2 Useful Phrases and Expressions
3.3 Typical Sentences
3.4 Training and Practice
Section 4 Acceptance and Confirmation
4.1 Writing Skills
4.2 Useful Phrases and Expressions
4.3 Typical Sentences
4.4 Training and Practice
Module Four Conclusion of Business
Section 1 Order
1.1 Writing Skills
1.2 Useful Phrases and Expressions
1.3 Typical Sentences
1.4 Training and Practice
Section 2 Contract Sending
2.I Writing Skills
2.2 Useful Phrases and Expressions
2.3 Typical Sentences
2.4 Training and Practice
Module Five Negotiation of Trade Terms
Section 1 Payment
1.1 Writing Skills
1.2 Useful Phrases and Expressions
1.3 Typical Sentences
1.4 Training and Practice
Section 2 Letter of Credit
2.1 Writing Skills
2.2 Useful Phrases and Expressions
2.3 Typical Sentences
2.4 Training and Practice
Section 3 Packing
3.1 Writing Skills
3.2 Useful Phrases and Expressions
3.3 Typical Sentences
3.4 Training and Practice
Section 4 Shipment
4.1 Writing Skills
4.2 Useful Phrases and Expressions
4.3 Typical Sentences
4.4 Training and Practice
Section 5 Insurance
5.1 Writing Skills
5.2 Useful Phrases and Expressions
5.3 Typical Sentences
5.4 Training and Practice
Module Six Disputes and Settlement During the Execution of Contracts
Section 1 Complaints
1.1 Writing Skills
1.2 Useful Phrases and Expressions
1.3 Typical Sentences
1.4 Trainin，， and Practice
Section 2 Claims and Settlement
2.1 Writing Skills
2.2 Useful Phrases and Expressions
2.3 Typical Sentences
2.4 Training and Practice
参考文献
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