前言
Chapter 1 Social Occasions日常交际
Introduction介绍
Greeting问候
Invitation发出邀请
Apologies表达歉意
Parting分别
Requests有事相求
Appointment约会
Expressing Thanks表达谢意
Chapter 2 Expressing Feelings情感表达
Negative Emotions消极情感
Sadness and Anger悲伤和愤怒
Likes and Dislikes喜欢与厌恶
Agreement and Disagreement同意和反对
Delight and Excitement高兴与激动
Consolation安慰
Compliment and Complaint称赞与抱怨
Warning警告／65
Worry and Fear担心与恐惧
Chapter 3 Social Etiquette社交礼仪
Office Etiquette办公礼仪
Table Manners就餐礼仪
Wedding Amenities婚嫁礼仪
Visiting Patients探病礼仪
Commercial Etiquette商务礼仪
Dance Etiquette舞会礼仪
Chapter 4 Telephone Communication电话交际
Requiring Services要求服务
Making a Confirmation确认预订
Transferring Calls电话转接
Calling for Help电话求助
Appointment by Telephone电话预约
Reserving by Telephone电话预订
Bad Connections电话故障
Chapter 5 Getting Along with Others人际交流
Falling in Love谈情说爱
Talking about Marriage谈婚姻
Friendship朋友之情
Neighbourhood邻里关系
Employers and Employees上下沟通
Helping Each Other相互帮助
Borrowing Things借东西
Exchanging Learning学习交流
Chapter 6 Office Situation日常工作交际
Communicating at Work工作交流
Exchanging Greetings寒暄
Interviewing面试交谈
Working Overtime加班
Raising Pays and Promotion升职加薪
Resigning and Firing辞职与解雇
Asking for Leave请假
Changing Jobs换工作
Chapter 7 Entertaining & Socializing社交娱乐
Watching Movies观看电影
Enjoy the Music音乐无限
Communicating on the Intemet网上交流
Reading Newspapers and Magazines阅读报刊杂志
Talking about Sports谈论体育
Talking about TV Programs谈论电视节目
Shopping逛街购物
Talking about Weather谈论天气
Chapter 8 Communicative Situation交际情景
Post Office办理邮局事务
At the Tailor’s在裁缝店
Banking Business办理银行业务
Medical Services医疗卫生
In the Hotel宾馆住宿
At the Library在图书馆
Campus Clubs参加社团
Class Discussion课堂讨论
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