Unit 1 Fundamentals of Business Correspondence ~ Unit 2 Company Profile Unit 3 Seller's Letter to Establish Business Relations Unit 4 Buyer's Response--Enquiry Unit 5 Quotations and Offers Unit 6 Counter Offers Unit 7 Orders Unit 8 The Seller's Acceptance Unit 9 L/C Notice Unit 10 Insurance Unit 11 Shipment Unit 12 Complaints and Claims Unit 13 Adjustments