Part 1 Induction in Foreign Companies外企就职
Unit 1 Job-hunting and Interviews求职面试
Unit 2 Going to Work报到上班
Unit 3 Learning about Work了解工作
Unit 4 Emolument薪酬
Unit 5 Welfare福利待遇
Unit 6 Pressure andAdjustment压力与调节
Unit 7 Being Late迟到
Unit 8 Taking a Leave请假
Unit 9 Resignation辞职
Part 2 RoutineOfficeWork日常办公
Unit 1 Making Calls接打电话
Unit 2 Visitors Reception接待来访
Unit 3 Letter and Document Processing信函、文件处理
Unit 4 Receiving and Sending a Fax收发传真
Unit 5 Computer Application电脑应用
Unit 6 Financial Jobs财务工作
Unit 7 Conferences会议工作
Unit 8 CollectingandPurchasing领取与采购
Unit 9 Interviews and Training招聘培训
Part 3 Foreign Trade对外贸易
Unit 1 Orders订单
Unit 2 Inquiry询价
Unit 3 Offers发盘
Unit 4 Bargaining议价
Unit 5 Commission and Discount佣金和折扣
Unit 6 Terms of Payment付款条件
Unit 7 Transport Packing包装运输
Unit 8 Insurance保险
Unit 9 Claims索赔
Part 4 Client Reception客户接待
Unit 1 Visitors for Appointment预约客户
Unit 2 Introductions引见介绍
Unit 3 Meeting at the Airport机场接人
Unit 4 Accommodation Arrangements安排住宿
Unit 5 Treating Clients宴请客户
Unit 6 Introducing Companies and Business介绍公司和业务
Unit 7 Showing Someone Around带领参观
Unit 8 Giving Presents赠送礼物
Unit 9 Sending Someone Off送别客户
Part5 StaffRelations人事相处
Unit 1 Making Suggestions表达建议
Unit 2 Enquiring and Seeking Help询问求助
Unit 3 Acknowledgement致谢
Unit 4 Apologizing道歉
Unit 5 Comfort and Encouragement安慰与鼓励
Unit 6 Argument and Blame争议与责备
Unit 7 Complaints抱怨
Unit 8 Praising Colleagues夸奖同事
Unit 9 Warning and Reminding警告与提醒
Part 6 Engagement and Etiquette应酬与礼仪
Unit 1 Giving a Dinner设宴招待
Unit 2 Dining Etiquette就餐礼仪
Unit 3 Dances and Parties舞会派对
Unit 4 Attending Weddings参加婚礼
Unit 5 Festival Etiquette节日礼仪
Unit 6 Etiquette for Visiting Patients探病礼仪
Unit 7 Congratulation Etiquette祝贺礼仪
Unit 8 Dressing Etiquette着装礼仪
Unit 9 Outings野外放松
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