Part 1 Secretary Routine文秘办公
Unit 1 Letter Fax and Telegram信件、传真和电报
Unit 2 File Keeping文件归档
Unit 3 Computer Operation电脑操作
Unit 4 Handling Complaints处理投诉
Unit 5 Arranging a Meeting and Taking Minutes安排会议及会议记录
Unit 6 Advertise for Staff招聘员工
Unit 7 Receiving Visitors接待来访客人
Unit 8 Making Introductions引见介绍
Unit 9 Seeing off送别客人
Unit 10 Arranging aBusiness Trip安排商务旅行
Part 2 TelephoneCallsforOffice办公室电话
Unit 1 Booking Flight Tickets预订机票
Unit 2 Consultation咨询
Unit 3 Calling Shopping电话购物
Unit 4 Confirming anAppointment确认预约
Unit 5 Customer Survey客户调查
Unit 6 Making Announcements通知
Unit 7 Restaurant Reservation餐厅订位
Unit 8 Talking about Business业务洽谈
Unit 9 Receiving a Personal Call Instead代接私人电话
Unit 10 Roam Reservation酒店预订
Part 3 Daily Communications日常交际
Unit 1 Visiting Colleagues拜访同事
Unit 2 Going to a Party参加聚会
Unit 3 Sightseeing观光
Unit 4 Consolation安慰
Unit 5 Dinner宴请一
Unit 6 Present Giving赠送礼品
Unit 7 Taking Leave告辞
Unit 8 Helping Each Other同事互助
Unit9 Giving Suggestions提建议
Unit 10 Giving One'S Opinion谈看法
Part 4 Pastime娱乐休闲
Unit 1 Have a Relaxing Vacation过一个愉快的假期
Unit 2 Accompanying Someone陪人
Unit 3 Films and TV Programs影视
Unit 4 Music Fans音乐狂人
Unit 5 Gynmasium Exercise休闲健身
Unit 6 Campmg and Outings野营与野餐
Unit 7 At the Bar酒吧畅饮
Unit 8 At the Parties派对狂欢
Unit 9 Ball Sports球赛
Unit 10 Books and Periodicals书刊
Part 5 Have a Chatin Office办公室闲谈
Unit 1 The Weather天气状况
Unit 2 Interests and Hobbies兴趣爱好
Unit 3 Work Pressure工作压力
Unit4 Talking aboutthe Boss and Colleagues谈对老板和同事的印象
Unit 5 About Ideals and Hope聊理想希望
Unit 6 Money Management and Investment理财投资
Unit 7 About Country and Language聊国家语言
Unit 8 Talking about Beauty and Cosmetics谈美容打扮
Unit 9 Talking about Environment聊环境”
Unit 10 Talking about Family聊家庭
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