1 Basic Knowledge of Practical English Writing
2 E-mail and Fax
3 Telephone Message and Memo
4 Notice and Poster
5 Schedule
6 IOU and Receipt
7 Diploma and Certificate
8 Job Advertisement, Job Application and Resume
9 Introduction and Recommendation
10 Making Hotel Reservation
11 Menu and Recipe
12 Invitation
13 Welcome Speech and Send-off Speech
14 Congratulation
15 Complaint
16 Thanks and Apology
17 Product Advertisement and Sales
18 Inquiry
19 Quotation
20 Placing an Order and Collection
Self-test Paper
Keys