Part I Writing Basics
Unit 1 Writing Effectively——An Introduction to Business Correspondence forInternational Trade
Unit 2 Elements of a Letter
Part Ⅱ Business Negotiation
Unit 3 Starting Business
Unit 4 Enqiuiries, Quotations and Offers
Unit 5 Credit and Status Enquiries
Unit 6 Sales Promotion
Unit 7 Orders and Acknowledgements
Part Ⅲ Execution
Unit 8 Payment
Unit 9 Urging the Establishment of and Amendment to L/C
Unit 10 Packing and Marking
Unit 11 Shipment
Unit 12 Marine Insurance
Unit 13 Agency
Unit 14 Complaints, Disputes, Claims and Their Settlements
Part IV Related Documents
Unit 15 Some Usual Documents Used in the Import and Export Business
Unit 16 Common Documents Used in the Business of Freight Forwarding Service
APPENDIX
Appendix I The Standard Two-Letter Abbreviations for States of the U. S. A.
Appendix II The Standard Two-Letter Abbreviations for Provinces in Canada
Appendix III Commonly Used Abbreviations in Address
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