ACKNOWLEDGEMENTS
ACRONYMS
EXECUTIVE SUMMARY
1.Summary of findings
CSRAwareness
Labor Standards
Environmental Standards
Quality Control
Corporate Governance
The supply Chain and CSR
CSR and Financial Performance
2.Recommendations for the government
3.Recommendations for companies
CHAPTER 1 INTRODUCTION
1.1 The Concept of CSR
Definitions of CSR
Contents of CSR
International Standards for CSR
1.2 The Business Case for CSR
1.3 Debates around CSR
1.4 Drivers of CSR
1.5 Phases of CSR in China
1.6 Debates on CSR in China
A Chinese Definition of CSR?
A Chinese Business Case for CSR?
1.7 The Arrangement ofthe Report
CHLAPTER 2 SAMPLING AND DESCRIPTIVE STATISTICS
2.1 Organization of the Surveys and Interviews
The Main Survey
Interviews
The city Survey
The Supplementary Individual Survey
2.2 Profiles ofthe Sample Cities
Geographic Locations
Economic Indicators
2.3 Profiles ofthe Sample Firms
Geographic Distribution
Size
Industrial Distribution
Ownership
Exports
Financial Performanc
2.4 Summary
CHAPTER 3 CSR AWARENESS AND SOCIAL PARTICIPATION IN SAMPLE FIRMS
3.1 CSR Awareness
Knowledge of CSR
Factors Affecting Firms Knowledge of CSR
3.2 CSR Implementations
3.3 Participafion in SociaHy Related CSR Activities
3.4 Summary
CHAPTER 4 LABOR PROTECTION IN CHINA:RECENT HISTORY, LEGISLATION,AND CURRENT ISSUES
4.1 Employment in China since the 1990s
4.2 Erosion and Rebuilding of the Social Safety-net
4.3 Framework for Labor Proteetion
4.4 Issues with the Legal Framework
4.5 Major Issues of Labor Protection at the Factory Floor
4.6 Summary
CHAPTER 5 LABoR PRoTECTIoN IN SAMPLE FIRMS
5.1 Labor Contracts
Coverage of Contracts in Sample Firms
Factors Affecting Written Contracts
Contents of Contracts
Termination of Contracts
5.2 Working Hours and Wages
Working Hours
Salaries
Wage Arrears
5.3 Pensions,Medical Insurance,and Workplace Amenities
Pensions
Medical Insurance
Workplace Safety and Amenities
5.4 Labor Disputes and Settlements
Disputes
Settlements
Government Efrorts
5.5 Labor Unions and Collective Bargaining
Labor Unions at the National Level
LaborUnions inthe Sample
Benefits of Unionization and Collective Bargaining
5.6 Summary
CHAPTER 6 ENVIRONMENTAL STANDARDS
6.1 The Status Quo of Environmental Protection
Measures to Protect the Environment
Environment Compliance Rates,Labeling,and ISO 14000 Certification
Difficulties
6.2 Factors Affecting Firms'Environmental Protection Behavior
Competition and Firm Environmental Protection Strategy
CSR Awareness and Firm Environmental Protection Strategy
Region and Firm Environmental Protection Strategy
Industry and Firm Environmental Protection Strategy
Government Policies and Firm Environmental Protection Strategies
6.3 Cleaner Production
6.4 Summary
CHAPTER 7 PRODUCT QUALITY
7.1 The Status Quo of Product Quality
Existence of National Standard and Firm-specific Standards
Product Quality Accreditation:ISO9001
Product Quality:Self_EValuation by Firms
Product Safety
7.2 Measures to Manage Product Quality
Brand Name Establishment
Quality Control Department
Quality Inspection
7.3 Factors Affecting Product Quality and Firm Effort in Product Quality Management
Competition
CSR awareness
7.4 Summary
CHAPTER 8 GOVERNANCE STRUCTURE
8.1 Ownership Structure at a Glance
8.2 The Impacts of Gaizhi:Domestic Enterprises with and without Gaizhi
8.3 Management Systems
Articles of A ssociation
Auditing and Information Disclosure
Copmetition
CSR awarenes
Importance of Each Player
Risk Control and Education Levels
The General Manager
8.4 Government and Unions
Conclusion
CHAPTER 9 MARKETS,LEGAL ENVIRONMENT AND CSR
9.1 Market Positions of the Sample Firms
9.2 The supply Chain and CSR
Customers and CSR Requirements
Sample Firms CSR Requirements on Suppliers
9.3 Commercial Deals and Dispute Settlements
Dispute Settlements
Firm Behavior in Commercial Deals
9.4 Summary
CHAPTER 10 CSR AND FIRM PERFORMANCE
10.1 CSR Records and Firm Performance
10.2 Supply Chain Requirements and Firm Performance
10.3 Causes Of CSR'S Positive Impacts
CSR and External Finance
Labor Standards and Human Capital
The Porter Hypothesis
10.4 Summary
CHAPTER 11 CSR AND FIRM PERFORMANCE
11.1 Summary of findings
Corporate Governance
CSR and Financial Performance
CSR Awareness
Environmental Standards
Labor Standards
Quality Control
The supply Chain and CSR
11.2 Recommendations for the government
11.3 Recommendations for companies
REFERENCES