Unit 1 Making a Business Phone Call
Unit 2 Invitation
Unit 3 Meeting People
Unit 4 Establishing Business Relationship
Unit 5 Negotiation
Unit 6 Complaint and Adjustment
Unit 7 Entertainment
Unit 8 Showing Around
Unit 9 Expressing Thanks
Unit 10 Seeing Off
Unit 11 Business Travel
Unit 12 International Exhibition
Suggested Answers to Simulated Exercises