旅游情景英语

PART I DAILY ENGLISH
UNIT 1 INTRODUCTION AND GREETINGS
Section I Dialogs
Section II Reading and Talking
Text Handshaking
Section III Grammar
Section IV Exercises
UNIT 2 DIRECTIONS AND INSTRUCTIONS
Section I Dialogs
Section II Reading and Talking
　Text Restaurant Etiquette
　　Section III Grammar
Section IV Exercises
UNIT 3 APOLOGIES AND THANKS
Section I Dialogs
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　UNIT 4 SUGGESTIONS AND ADVICE
　UNIT 5 CONGRATULATIONS,COMPLIMENTS　AND HOLIDAY GREETINGS
　UNIT 6 TELEPHONE CONVERSATION
PART II HOTEL ENGLISH
UNIT 7 THE FRONT OFFICE
　UNIT 8 THE HOUSEKEEPING DEPARTMENT
　UNIT 9 THE FOOD AND BEVERAGE DEPARTMENT
　UNIT 10 HEALTH AND RECREATION
　UNIT 11 AUXILIARY SERVICES
　UNIT 12 HANDLING COMPLAINTS
PART III ENGLISH IN TRAVEL
PART IV APPENDIX