外贸英语函电

总序
前言
UNIT 1 BUSINESS LETTER WRITING
UNIT 2 ESTABLISHING BUSINESS RELATIONS
UNIT 3 STATUS ENQUIRIES
UNIT 4 INQUIRIES
UNIT 5 OFFER
UNIT 6 COUNTER-OFFERS AND ACCEPTANCE
UNIT 7 SALES PROMOTION
UNIT 8 ORDERS AND THEIR FULFILLMENT
UNIT 9 TERMS OF PAYMENT
UNIT 10 PACKING
UNIT 11 INSURANCE
UNIT 12 SHIPMENT
UNIT 13 COMPLAINT, CLAIM AND SETTLEMENT
UNIT 14 MODES OF TRADE
UNIT 15 INTERNATIONAL BUSINESS CONTRACTS IN WRITING
UNIT 16 FAX AND E-MAIL
Appendix 1
Appendix 2
Appendix 3
Bibliography