Chapter Ⅰ Office Sociality职场社交
Introduction&Greeting介绍与问候
Making a Phone Call接打电话
Expressing Feelings情感表达
Sincere Apologies真诚的道歉
Many Thanks万分感谢
Congratulations&Compliments祝贺与赞美
Chapter Ⅱ Business Life商务生活
Renting a Flat租房
Go Shopping购物
In the Restaurant在餐厅
Taking a Taxi打的
At the Hotel在酒店
On a Business Trip出差旅行
Chapter Ⅲ Office Work?务办公
Recruiting员工招聘
Meetings商务会议
Office Talk同事交流
Leave&Holidays请假休假
Salary Affairs薪酬事宜
Promotion&Resignation升迁离职
Chapter Ⅳ Business Cornmunications商务交往
Establishing Business Relations建立业务关系
Meeting at the Airport机场迎接
Making Appointments商务约会
Meeting Clients会见客户
Business Dinner商务晚宴
Visiting a Factory参观工厂
Chapter Ⅴ Practical Operations商业实务
Inquiry&Offer询盘与报盘
Acceptance&Order接受与订货
Signing a Contract签订合同
Packing&Shipment包装与装运
Inspection&Insurance商检与保险
Claims&Settlement索赔与理赔