新编外贸英语函电

Part I Basic Knowledge of Busness Letter Writing
　Module One Written Communication——An Overview
　  1. Parts of a Business Letter
　  2. Format of Business Letters
　  3. Envelope Addressing
　  4.Language and.Tone
　  5. Structuring Communications
　  6. E-mails
　  Intake
Part II Customers Development & Maintance
　Module Two Establishment of Business Relations
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
　Module Three Inquiries and Replies
　  Specimen Letters Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
　Module Four Making Quotations and Offers
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
Part III Negotiation & Signing Contracts
　Module Five Making Counteroffers and Declining Orders
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
　Module Six Acceptance and Orders
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
　Module Seven Terms of Payment
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
Part IV Execution of Contracts
　Module Eight Letter of Credit
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
　Module Nine Packing and Shipment
　  Specimen Letters for Analysis
　  Specimen Letters for Self-study
　  Intake
　  Output
　Module Ten Insurance
　  Specimen Letters for Analysis
　  Specimen Letters for Selfstudy
　  Intake
　  Output
　Module Eleven Complaint and Claim
　  Specimen Letters forAnalysis
　  Specimen Letters for Selfstudy
　  Intake
　  Output
Appendix 1 Contract合同
Appendix 2 SWIFT信用证
Appendix 3 Invoice and Other Certificates发票及单据
Appendix 4 MaritimePort海运港口
Appendix 5 Airport(Airdrome)世界主要航空港(站)(机场)
Appendix 6 Useful Phrases and Expressions
参考文献