Part 1 Tourism ABC
Unit 1 Giving Travel Information
Unit 2 Meeting Guests at the Airport
Unit 3 Itinerary Arrangement
Unit 4 Checking in at a Hotel
Unit 5 Sightseeing
Unit 6 Catering Service
Unit 7 Shopping
Unit 8 Dealing with Complaints and Emergencies
Unit 9 Farewell
Unit 10 Overseas Travel
Part 2 More about Tourism
Unit 1 Introduction to Tourism
Unit 2 Types of Tourism
Unit 3 Tourism and China
Unit 4 Tourism and Relevant Services
Unit 5 Foreign Delicacies
Unit 6 Psychology of Service
Unit 7 About Air Transport Industry
Unit 8 Tourism Safety and Trends
Part 3 Chinese Culture in Tourism
Unit 1 Chinese Cuisine
Unit 2 Chinese Tea
Unit 3 Chinese Silk
Unit 4 Chinese Painting
Unit 5 Chinese Festivals
Unit 6 Chinese Zodiac
Unit 7 Chinese Gardens and Architectures
Unit 8 Traditional Chinese Medicine
Unit 9 Major Religions in China
Unit 10 PekingOpera
Part 4 Appendix
航空公司图标
旅游网站一览
世界时区及时差计算
Part Key to Exercises in Text
Part Tapescripts
参考文献