Unit One The Importance of Etiquette Text A The Importance of Etiquette Text B Chinese Etiquette Text C Etiquette in North America Unit Two Business Dress Etiquette Text A What Is Proper Business Dress? Text B Dress Code in China Text C Business Attire Etiquette in Great Britain Unit Three Telephone Etiquette TextA Business Phone Etiquette Text B Telephone Manners (I) Text C Telephone Manners (I) Unit Four Reception Etiquette TextA Meeting and Greeting Clients Text B At a Business Reception Text C Receiving Tourists Unit Five Business Meeting Etiquette TextA Business Meeting Etiquette Text B Business Meeting Etiquette in China Text C Business Meeting Etiquette in the United States Unit Six Communication Etiquette TextA Communicating Across Cultures Text B Communication in Chinese Business Culture Text C Getting along with Americans Unit Seven Banquet Etiquette TextA Banquet Etiquette in America Text B Chinese Banquet Etiquette Text C Banquette Toast and Toasting Etiquette Unit Eight Traveling Etiquette Text A Airline Business Travel Etiquette in Western Countries Text B Chinese Business Travel Etiquette Text C Etiquette for Business Travel Unit Nine Social Customs and Business Etiquette Text A Social Customs and Business Etiquette in China Text B Social Customs and Business Etiquette in Saudi Arabia Text C Global Social Customs and Business Etiquette Unit Ten Etiquette in Seeing Off the Guests Text A Farewell Speeches in Western Countries. Text B Saying Goodbye in China Text C International Gift Giving Etiquette
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