Section A For Business Dealers
Unit One Establish Business Relations
Unit Two Make Inquiries
Unit Three Make Offers
Unit Four Make Counter-offers
Unit Five Place Orders
Unit Six Hold Negotiations on Packing
Unit Seven Hold Negotiations on Shipment
Unit Eight Hold Negotiations on Insurance
Unit Nine Hold Negotiations on Payment
Unit Ten Lodge Claims and Make Adjustments
Section B For Finance Learners
Unit One Greeting and Daily Receptions
Unit Two Deposit and Withdrawal
Unit Three Loans
Unit Four Remittances
Unit Five Foreign Exchanges
Unit Six Credit Cards
Unit Seven Investment in the Stock Market
Unit Eight Insurance
References