品牌酒店英语面试培训教程

Chapter 1 Interview Criteria
  Unit 1.l Appearance
  Unit 1.2 Oral Communication
  Unit 1.3 Personality
  Unit 1.4 Competence
Chapter 2 Self-introduction
Chapter 3 Categorized Questions &Analysis
  Unit 3.1 Categorized Questions
  Unit 3.2 Interviewers' Motives to Ask a Question
  Unit 3.3 The Principle of an Answer
  Unit 3.4 Analysis of Questions Raised in DifferentInterviews
  Unit 3.4.1 Interview Procedures
  Unit 3.4.2 How to Answer Questions in DifferentInterviews
Chapter 4 Categories of Common Errors & Improper Behaviors inan Interview
  Unit 4.1 Common Errors
  Unit 4.2 Improper Behaviors
Chapter 5 Introduction to Different Departments in the Hotel andCorrespondingDuties
  Unit 5.1 Departments in the Hotel
  Unit 5.2 Skills and Abilities for Hotel
  Unit 5.3 Duties of Different Positions in the Hotel
  Unit 5.4 Sequence of Service for Banquet
Appendix A Useful Vocabulary in Interviews
Appendix B A Brief Introduction to Worldwide Renowned HotelGroups
Appendix C Listening Script
Appendix 部分章节翻译