Chapter 1 Introduction
l. Research Background
2. Theoretical Framework and Methodology
3. Research Structure and Major Findings
Chapter 2 China's State-owned Hotel Industry in the Market-oriented Reform Course
l. State-owned Hotels: Analysis on Initial Situation under a Threedimension Structure
2. The Logical Course of SOHs' Market-oriented Reforms
3. History of SOHs' Market-oriented Reform Course
4. Evolution of SOHs' Target in the Market Process
5. The Culture and Economic Impact of SOHs
Chapter 3 Environment Analysis on China's State-owned Hotel Development
1. Trends and Influences of Institutional Environment
2. Changes and Influences of Market Environment and Industrial Relations
3. A Survey of Employees on Their Orientation towards Reform
Chapter 4 State-owned Hotel Transformation: Model and Theoretical Framework
1. Initial Target Defining of State-owned Hotels from the Viewpoint of Contributing Factors
2. Motivation Mechanism of State-owned Hotels Transformation from the
Viewpoint of Environmental Changes
3. The Nature and Objectives of State-owned Hotel Transformation
4. Analysis on Macro-Approaches to State-owned Hotel Transformation "
Chapter 5 A Comparative Study on the International State-owned Hotel Transformations
1. Process of Hospitality Industry Development in DevelopedCountries and Areas
2. Transition, Transformation and Reformation of Hotels in Developing Countries
3. Analysis on Developing Features and Supporting Factors of Internationa Hotel Groups "
Chapter 6 A Theory and Transformation of Domestic State-owned Hotels
l. Industrial Fluctuation Theory in Institutional Transformation of State-owned Hotels
2. A Study on Transformation Model Involving Property Right Transition
3. A Study on Transformation Model without Property Right
Chapter 7 Institutional Innovation in China's State-owned Hotel Transformation
1. A Study on Property Right Arrangement and Innovation of State-owned Hotels
2. Corporate Governance and Innovation of State-owned Hotels
3. A Study on Competitive and Cooperative Framework of State-owned Hotels
Chapter 8 Transformation Tactics of China's State-owned Hotels &
Their Organizational Changes
1. Transformation Tactics of Government Reception Hotels
2. Transformation Tactics of Hotels Owned by Giant State-owned Enterprises
3. A Study on Organizational Changes of State-owned Hotels
Chapter 9 Case Study: Transformation of the Dongying Hotel(I)
1. Background
2. The Introduction of Reform Signals
3. Reform Goal and Plan
4. Organizational Development——Behavioral Regulation
Chapter 10 Case Study: Transformation of the Dongying Hotel(Ⅱ)
1. Organizational Transformation——Product Innovation
2. Organizational Transformation——Structural Adjustment
3. Organizational Transformation——Rebuilding the Incentive and ControllingSystem
4. Institutional Transformation to Be Accomplished
Appendix
Appendix 1 Questionnaire to State-owned Hotel Leaders
Appendix 2 Questionnaire to Staff in Functional Departments in the
Dongying Hotel
Appendix 3 Questionnaire to Front Office Staff in Dongying Hotel
Acknowledgement