前言
Project One Writings for Internal Communications
Task One Notes
Task Two Notice of Meeting
Task Three Minutes of Meeting
Task Four Memos
Task Five Notices
Task Six E-mail
Task Seven Schedule & Itinerary
Task Eight Business Report
Project Two Ritual PR Writing
Task One Letters of application
Task Two Resume
Task Three Letters of Invitation
Task Four Letters of Congratulations
Task Five Letters of Thanks
Task Six Letters of Apology
Task Seven Name Card
Task Eight Welcome Speech
Project Three Foreign Trade Correspondence
Task One Written Business Communications.,
Task Two Establishing Business Relationship.,
Task Three Making Inquiries
Task Four Making Quotations/Offers
Task Five Making Counter-offers
Task Six Placing Orders
Task Seven Making Payment
Task Eight Packing
Task Nine Shipping
Task Ten Insurance
Task Eleven Complaints & Claims
Appendix
参考文献