Chapter One Social Communication社交辞令 I Introduction介绍认识 II Making an Appointment预约 III Paying a Visit拜访 IV Invitation邀请 V Congratulations祝贺 VI Thanks致谢 VII Encouragement鼓励 VIII Leave-taking道别Chapter Two Expressing Feelings情感表达 I Delight高兴 II Sadness and Anger悲伤和愤怒 III Apology and Forgiveness道歉与原谅 IV Complaint抱怨 V Hobbies爱好 VI Approving赞成 VII Disappointment失望 VIII Sympathy and Consolation同情与安慰Chapter Three Communicative Situations日常情景 I Banking Business银行存取 II Doing Laundry送洗衣物 III Paying the Bill付账买单 IV Seeing the Doctor看病求医 V At a Restaurant餐厅就餐 VI Asking and Telling Ways问路指路 VII Accommodation宾馆住宿 VIII At a Birthday Party生日晚会Chapter Four Topics of Conversation社交话题 I Talking about Festivals谈论节日 II Talking about the Weather谈论天气 III Talking about Jobs谈论工作 IV Talking about Food and Cooking谈论烹饪 V Talking about the Environment谈论环境 VI Talking about Cars谈论汽车 VII Talking about Marriage谈论婚姻 VIII Talking about Sports谈论运动Chapter Five Business Negotiating商务交际 I Receiving Visitors接待来宾 II Calling on a Customer拜访客户 III Showing Someone Around参观 IV Dining Together with Clients与客户进餐 V Negotiating and Coordinating with Clients与客户谈判 VI Contact Numbers电话交往 VII The Exchange of Gifts礼尚往来 VIII Seeing a Customer off送别客户