Chapter One Basic Knowledge of Business LetterWriting
Section One Introduction of Business LetterWriting
Section Two Layout of a Business Letter
Section Three Structure of a BusinessLetter
Section Four Addressing Envelopes
Section Five Good Writing Principles
Section Six Some Rules of Good Writing
Section Seven Useful Words &Expressions
Section Eight Useful Sentences
Section Nine Exercises
Chapter Two Establishing Business Relations
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Three Enquiries
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Four Offers and Quotations
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Five Counter-offers
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Six Conclusion of Business
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Seven Terms of Payment
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Eight Establishment and Amendment of L/C
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Nine Packing
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Ten Shipping Marks and Shipment
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Eleven Insurance
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Twelve Complaints and Claims
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Thirteen Agency
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Fourteen Trade Forms
Section One Introduction
Section Two Specimen Letters
Section Three Useful Words &Expressions
Section Four Useful Sentences
Section Five Exercises
Chapter Fifteen Job-Application Writing inEnglish
Section One Introduction
Section Two Cover Letter
Section Three Specimen Letters of ApplicationLetter
Section Four Useful Words &Expressions
Section Five Useful Sentences
Section Six Exercise
Chapter Sixteen International Business Contracts
Section One Basic Concept of Contracts
Section Two Main Features of International BusinessContracts
Section Three Categories of International BusinessContracts
Section Four Language Features in theContracts
Section Five Sample Contracts
Section Six Useful Words & Expressions
Section Seven Useful Sentences
Section Eight Exercises
Chapter Seventeen Telex, Fax and E-mail
Section One Telex
Section Two Business Fax
Section Three E-mail
Section Four Useful Words &Expressions
Section Five Useful Sentences
Section Six Exercise
Chapter Eighteen Other Letter Writing
Section One Invitation
Section Two Introduction
Section Three Letters of Appointment
Section Four Letters of Thanks
Section Five Letters of Congratulations
Section Six Letters of Reservation
Section Seven Notice and Announcement
Section Eight Ineroffice Menos
Section Nine Business Reports
Section Ten Agenda and Resolutions
Seciton Eleven Letter of Note
Seciton Twelve Exercises
Appendix 1 国家和地区分类术语
Appendix 2 重要传统节庆
参考文献