Module 1 Pre-tour Services Project 1 Tour Introduction Task 1 Design a tour Task 2 Introduce a tour Task 3 Modify your design Project 2 Making Reservations Task 1 Recommend a hotel Task 2 \\Make reservationsModule 2 On Arrival Project 1 On the Way to hotel Task 1 Welcome the tourists Task 2 En-routeintroduction Project 2 Checking in Task 1 Design check-in procedures Task 2 Help the guests to check-inModule 3 Conducting the Tour Project 1 Sightseeing Task 1 Develop skills and vocabulary Task 2 Mock interpretation (a natural scenic spot) Task 3 Mock interpretation (a historic cultural site) Project 2 Shopping Task 1 Shopping in Guangzhou Task 2 Design a shopping tour Task 3 Guide a shopping tour Project 3 Dinning Task 1 Design a menu Task 2 Introduce Cantonese cuisine Task 3 Know about Chinese food culture Project 4 Recreation Task 1 Design recreational programs Task 2 Introduce recreational programs Project g Culture Task 1 Explore Chinese culture Task 2 Introduce Chinese cultural highlightsModule 4 Departure Project 1 Checking out Task 1 Makea presentation on check out process Task 2 Help guests to check out Project 2 Bidding farewell Task 1 Make a farewell speech Task 2 Communicate on farewell Project 3 At the Airport Task 1 At the airport Task 2 Communicate on departure formalitiesKey to ExerciseListening Scripts