unit 1 establishing business relations
unit 2 enquiry
unit 3 offer
unit 4 specifications
unit 5 price
unit 6 payment
unit 7 delivery and shipment
unit 8 mode of trade
unit 9 packing and marks
unit 10 insurance
unit 11 signing a contract
unit 12 agency
unit 13 marketing and promotion
unit 14 complaints and settlement
unit 15 claims and settlement
附录ⅰ 常用商贸缩略语表达
附录ⅱ 国内常见商务会展名称汇总
附录ⅲ 国内常见进出口公司名称汇总
参考文献