Chapter One What Is Marketing?
Chapter Two The Marketing Concept
Chapter Three The Marketing Environment
Chapter Four Global Markets and Marketing
Chapter Five Strategic Marketing Planning
Chapter Six Information and Technology
Chapter Seven Buyer's Behavior
Chapter Eight Market Segmentation
Chapter Nine Product
Chapter Ten Distribution
Chapter Eleven Pricing
Chapter Twelve Promotion
Chapter Thirteen Public Relations
Chapter Fourteen Branding
Chapter Fifteen Online Marketing
Chapter Sixteen Social Media Marketing
Chapter Seventeen Small Business Marketing
Chapter Eighteen Evaluation of Marketing Effectiveness
Keys to the Exercises
Appendix How to Write a Marketing Plan
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