餐饮业职员英语口语大全

前言
Chapter 1 Booking Services 预订服务
1 Reserving a Table      餐位预订 
2 Confirming a Reservation 确认预订 
Chapter 2 Service Etiquettes 服务礼仪
1 Serving Guests 迎客 
2 Showing Guests to the Table 引客入座 
3 Offering Apologies 向顾客道歉 Chapter 3 Dining Services 用餐服务
1 Chinese Breakfast 中式早餐 
2 Western Breakfast 西式早餐 
3 Recommending Dishes 推荐菜品 
4 Chinese Cuisine 中餐点菜 
5 Western Meals 西餐点菜 
6 Serving the Dishes 上菜 
7 Services during the Meal 席间服务 
8 Room Services 客房服务 
9 Snack Services 快餐服务 
10 Buffet Services 自助餐服务 
11 Grill and Hot Pot 烧烤和火锅服务 Chapter 4 Wine and Liquor Services 酒水服务
1 Recommending Drinks 推荐酒水 
2 Soft Drink Services 饮料服务 
3 Coffee Services 咖啡服务 
Chapter 5 Other Services 其他服务
1 Telling Locations 指引场所 
2 Looking for a Lost Article 寻找失物 
3 Explaining the Dishes 讲解菜肴 
4 Delivery Services 外送服务 
5 Settling the Bills 结账服务 
6 Banquet Services 宴席服务 附录
附录Ⅰ：中餐主食与菜谱 
附录Ⅱ：西餐主食与菜谱 
附录Ⅲ：凉菜 
附录Ⅳ：调料 
附录Ⅴ：水果、饮料和甜点
附录Ⅵ：酒类