part i study chapters i introduction to simulation 2 system dynamics 3 simulation basics 4 discrete-event simulation 5 data collection and analysis 6 model building 7 model verification and validation 8 simulation output analysis 9 comparing systems 10 simulation optimization 11 modeling manufacturing systems 12 modeling material handling systems 13 modeling service systems part ii labs 1 introduction to promodel 2 building your first model 3 promodel's output viewer 4 basic modeling concepts 5 fitting statistical distributions to input data 6 intermediate model building 7 model verification and validation 8 simulation output analysis 9 comparing alternative systems 10 simulation optimization with simrunner 11 modeling manufacturing systems 12 material handling concepts 13 modeling service systems appendix a continuous and discrete distributions in promodel appendix b critical values for student's t distribution andstandard normal distribution appendix c fdistribution for α=0.05 appendix d critical values for chi-square distribution index