Unit 1 Retailing
Lesson 1 Retail Companies
Lesson 2 Layout
Lesson 3 Jobs
Unit 2 Being a Shopping Guide
Lesson 1 Sales Environment
Lesson 2 Receiving Customers
Lesson 3 Making Recommendations
Unit 3 Characteristics of the Merchandise
Lesson 1 Colors
Lesson 2 Sizes
Lesson 3 Qualities
Unit 4 Sales
Lesson 1 Advertising
Lesson 2 Prices
Lesson 3 Promotion
Unit 5 Closing the Sale
Lesson 1 The Cashier
Lesson 2 Refund and Exchange
Lesson 3 Delivery
Lesson 4 Customer Service
Unit 6 Merchandise Ⅰ
Lesson 1 Food
Lesson 2 Beverages
Lesson 3 Medicines
Unit 7 Merchandise Ⅱ
Lesson 1 Clothes and Shoes
Lesson 2 Jewelry
Lesson 3 Hats and Bags
Unit 8 Merchandise Ⅲ
Lesson 1 Cosmetics and Skin-care Products
Lesson 2 Home Appliances
Lesson 3 Children’s Supplies
Appendix 1 Vocabulary
Appendix 2 Translation of Reading
Appendix 3 Translation of Useful Expressions
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