Unit 1 Telephone Conversation for an Appointment电话预约
Unit 2 Business Reception商务接待
Unit 3 Visit and Introduction参观和介绍
Unit 4 The Negotiation Process谈判过程
Unit 5 Inquiry,Offer,Counter-offer and Counter Counter-offer询盘、报盘、还盘和返还盘
Unit 6 0rder订购
Unit 7 0n Price价格
Unit 8 0n Commission佣金
Unit 9 0n Terms ofPayment付款条件
Unit 10 0n Packing包装
Unit 11 0n Shipment装运
Unit 12 0n Commoditylnspection and Insurance商检和保险
Unit 13 0n Contract合同
Unit 14 Handling Complaints or Claims解决投诉和索赔
Unit 15 Agency代理
Unit 16 Joint Venture合资企业
练习答案