Unit 1 Meeting a Trade Delegation Part Ⅰ Listen and Talk Part Ⅱ Reading Effective Strategies for InternationalNegotiato (Ⅰ) Part Ⅲ Case Study Status Inquiries Part Ⅳ Additional Reading Effective Strategies forInternational Negotiato (Ⅱ) Part Ⅴ Culture Salon Rules of Interaction Unit 2 Business Dinner Part Ⅰ Listen and Talk Part Ⅱ Reading Chinese Cuisine Part Ⅲ Case Study Invitation Cards & Lette Part Ⅳ Additional Reading Eating in the USA Part Ⅴ Culture Salon Table Manne Unit 3 Factory Tou and Sightseeing Part Ⅰ Listen and Talk Part Ⅱ Reading Travel Broade Executive Minds Part Ⅲ Case Study Short Company Profiles Part Ⅳ Additional Reading Welcome to Beijing Part Ⅴ Culture Salon Travel Agency Unit 4 Establishing Business Relatio Part Ⅰ Listen and Talk Part Ⅱ Reading How to Establish Business Relatio Part Ⅲ Case Study Lette of Establishing BusinessRelatio Part Ⅳ Additional Reading EU-China Relatio Part Ⅴ Culture Salon How to Establish and Keep BusinessRelatiohips with the Arabs Unit 5 Enquiries and Offe Part Ⅰ Listen and Talk Part Ⅱ Reading Cross-cultural Negotiating Part Ⅲ Case Study Lette of Enquiries and Offe Part Ⅳ Additional Reading Asking Questio Part Ⅴ Culture Salon Conceding and Bargaining Unit 6 Counter Offer Part Ⅰ Listen and Talk Part Ⅱ Reading On Price Part Ⅲ Case Study Lette of Counter-offer Part Ⅳ Additional Reading Business Customs of the UnitedStates Part Ⅴ Culture Salon Counter Offer Unit 7 Terms of Payment Part Ⅰ Listen and Talk Part Ⅱ Reading Terms of Payment Part Ⅲ Case Study Lette of Credit Part Ⅳ Additional Reading Bill of Exchange or Draft Part Ⅴ Culture Salon Business on the Internet Unit 8 Business Contracts Part Ⅰ Listen and Talk Part Ⅱ Reading The Business Contract Part Ⅲ Case Study Writing a Business Contract Part Ⅳ Additional Reading The Export Sales Contract Part Ⅴ Culture Salon How to Express Your Thanks Unit 9 Delivery of Goods Part Ⅰ Listen and Talk Part Ⅱ Reading Shipment Part Ⅲ Case Study Shipping Advice Part Ⅳ Additional Reading Bill of Lading Part Ⅴ Culture Salon History-Containerization Unit l0 Complaints and Claims Part Ⅰ Listen and Talk Part Ⅱ Reading Complaints and Claims(Ⅰ) Part Ⅲ Case Study Lette of Making Complaints andSettlement of Claims Part Ⅳ Additional Reading Complaints and Claims(Ⅱ) Part Ⅴ Culture Salon What do Business Ethics Bringto J &J Unit 11 Commodities Fair Part Ⅰ Listen and Talk Part Ⅱ Reading China Yangling Agricultural Hi-techFair Part Ⅲ Case Study Meeting Address Part Ⅳ Additional Reading Exhibition and Its Classification Part Ⅳ Culture Salon Background of China Import and ExportCommodities Fair Unit 12 Meeting Part Ⅰ Listen and Talk Part Ⅱ Reading Conducting Effective Meetings Part Ⅲ Case Study Minutes Part Ⅳ Additional Reading The United Natio Conference on Tradeand Development Part Ⅴ Culture Salon What Should a Secretary Do forPeople at the Meeting? Unit 13 Telephone Calls Part Ⅰ Listen and Talk Part Ⅱ Reading Ten Things Never in Your BusinessCalls Part Ⅲ Case Study A Telephone Message Part Ⅳ Additional Reading Effective Telephone Call Part Ⅴ Culture Salon Preparing for a Telephone Call Unit 14 Jobs and Caree Part Ⅰ Listen and Talk Part Ⅱ Reading When Losing a Job Mea Losing YourIdentity Part Ⅲ Case Study Job Application Part Ⅳ Additional Reading Career Planning Part Ⅴ Culture Salon Presenting Youelf Successfully References
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