Unit 1 ABCs of a Hotel
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 2 Room Reservations
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 3 At the Reception
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 4 Housekeeping
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 5 Telephone Service
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 6 Asking for Information
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 7 At the Cashier
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 8 Food & Beverage
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 9 Recreation & Shopping Arcade
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary
Unit 10 Handling Complaints
Model Dialogue 1
Model Dialogue 2
Model Dialogue 3
Useful Sentences
Supplementary Vocabulary