大学商务英语口语

Part Ⅰ Courtesy Demands Reciprocity
Unit 1 On the Arrival of Visitors
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 2 Greetings and Introductions
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 3 Entertaining Clients
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Part Ⅱ Practicing Through Diligence
Unit 4 Inquiries and Replies
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 5 Offers and Counteroffers
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 6 Withholding Offers
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 7 Packing
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 8 Payment and Delivery
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 9 Insurance
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 10 Acceptance
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 11 Agency
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 12 Complaints, Claims and Adjustments
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Part Ⅲ Presenting with Confidence
Unit 13 Job Interview
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 14 Communication
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Unit 15 Project Reporting
Dialogue One
Dialogue Two
Exercises
Supplementary Treasure
Appendix Ⅰ Keys
Appendix Ⅱ Abbreviations
Appendix Ⅲ Business Documents