前言
Chapter 1 商务交际Business Communication
Unit 1 问候Greetings
Unit 2 介绍Introdudio
Unit 3 接待来客Receiving Visito
Unit 4 拜访客户Visiting Custome
Unit 5 宴请Banquets
Unit 6 参观公司Company Visils
Unit 7 离开Leaving
Chapter 2 日常商务Daily Business
Unit 1 打电话Calling
Unit 2 商务会议Business Meetings
Unit 3 安排约会Managing Appointments
Unit 4 收发传真Faxing
Unit 5 处理信函Handling Correspondence
Unit 6 文件管理Document Management
Chapter 3 商贸业务Business Services
Unit 1 谈判Negotiatio
Unit 2 询盘Inqures
Unit 3 发盘Offe
Unit 4 还盘Counter offe
Unit 5 下订单Orde
Unit 6 付款方式Payments
Unit 7 合同Contrads
Chapter 4 对外贸易Foreign Trade
Unit 1 代理Agents
Unit 2 合资企业JointVentures
Unit 3 补偿贸易CompeationTrade
Unit 4 加工与装配贸易Processing and Assembling Trade
Unit 5 招投标Bids
Unit 6 技术转让Technology Trafer
Chapter 5 营销销售Marketinq Sales
Unit 1 产品推荐Product Recommendation
Unit 2 市场调研Market Research
Unit 3 产品营销Product Marketing
Unit 4 产品销售ProductSales
Unit 5 客户服务Customer Service
Unit 6 在展会上At the Exhibition
Chapter 6 商务管理Business Management
Unit 1 生产Production
Unit 2 财务会计Financial Accounting
Unit 3 人力资源Human Resources
Unit 4 专案管理Projed Management
Unit 5 策略管理Strategy Management
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