Unit l Interview and Recruitment Unit 2 Receiving Clients Unit 3 Describing the Company Unit 4 0ffice Routines Unit 5 Telephoning Unit 6 Internet Communication Unit 7 Business Meetings Unit 8 Business Travel Unit 10 Marketing and Sales Unit 11 Product Presentation Unit 12 Business Negotiation Unit 13 Customer Service Unit 14 E-Commerce Unit 15 Advertising Strategy Unit 16 Public Relations Unit 17 Performance Appraisal Unit 18 Company Results 附录:常见商务演讲(Short Business Speeches)