Unit l Interview and Recruitment
Unit 2 Receiving Clients
Unit 3 Describing the Company
Unit 4 0ffice Routines
Unit 5 Telephoning
Unit 6 Internet Communication
Unit 7 Business Meetings
Unit 8 Business Travel
Unit 10 Marketing and Sales
Unit 11 Product Presentation
Unit 12 Business Negotiation
Unit 13 Customer Service
Unit 14 E-Commerce
Unit 15 Advertising Strategy
Unit 16 Public Relations
Unit 17 Performance Appraisal
Unit 18 Company Results
附录：常见商务演讲（Short Business Speeches）
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