剑桥国际商务英语：学生用书（2级）

致谢
序言
1 会面
Basic skills and techniques for talking to people in business situations
2 信件，传真和备忘录
Basic skills and techniques for business correspondence
3 通电话
Basic skills and techniques for using the telephone in business
4 总结，笔记，报告
Basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business
5 一起工作
Talking about where you work, employment policy, a company's activities,organization and history
6 国际贸易
Ordering and supplying goods or services; answering and making enquiries,making offers, placing and acknowledging orders
7 货币贸易 致谢 序言 1 会面 Basic skills and techniques for talking to people in business situations 2 信件，传真和备忘录 Basic skills and techniques for business correspondence 3 通电话 Basic skills and techniques for using the telephone in business 4 总结，笔记，报告 Basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business 5 一起工作 Talking about where you work, employment policy, a company's activities,organization and history 6 国际贸易 Ordering and supplying goods or services; answering and making enquiries,making offers, placing and acknowledging orders 7 货币贸易 Methods of payment, cash flow, invoicing, dealing with non-payment problems 8 处理问题 Complaining and apologizing, delivery and after-sales problems 9 访问者和旅行者 Looking after foreign visitors and travelling on business; hotels, restaurants,small talk, telling stories 10 市场营销 Marketing a product, market research, promotion and advertising 11 会谈 Taking part in formal and informal meetings, one-to-one meetings and larger group meetings 12 工作过程和操作 Explaining and describing operations, giving instructions 13 工作和职业 Applying for jobs and seeking promotion, participating in interviews 14 销售和谈判 Selling and buying products, negotiating face-to-face and on the phone 15 一个特别的项目 A simulation, revising many of the skills and situations in the course 文档 考点分布表