Introduction
Notes on units
Unit 1 Introductions
At a glance
Business brief
Lesson notes
Unit 2 Work and leisure
At a glance
Business brief
Lesson notes
Unit 3 Problems
At a glance
Business brief
Lesson notes
Revision
Unit A
Unit 4 Travel
At a glance
Business brief
Lesson notes
Unit 5 Food and entertaining
At a glance
Business brief
Lesson notes
Unit 6 Sales
At a glance
Business brief
Lesson notes
Revision
Unit B
Unit 7 People
At a glance
Business brief
Lesson notes
Unit 8 Markets
At a glance
Business brief
Lesson notes
Unit 9 Companies
At a glance
Business brief
Lesson notes
Revision
Unit C
Unit 10 The Web
At a glance
Business brief
Lesson notes
Unit 11 Cultures
At a glance
Business brief
Lesson notes
Unit 12 Jobs
At a glance
Business brief
Lesson notes
Revision
Unit D
Text bank
Teacher's notes
Unit 1 Introductions
An interesting man
A famous department store
Unit 2 Work and leisure
A daily routine
Ways of getting to work
Unit 3 Problems
How old is too old?
How to sack a friend
Unit 4 Travel
Budget hotels
Travel dubs
Unit 5 Food and entertaining
Free business lunches
Meet while you eat
Unit 6 Sales
Recommending products
An unusual selling method
Unit 7 People
Journey to the top
A successful woman
Unit 8 Markets
Travel markets
Expanding drinks markets
Unit 9 Companies
A happy company!
The road to success
Unit lo The Web
Shopping online
Online advertising
Unit 11 Cultures
What's in a name?
Cultural problems for managers
Unit 12 Jobs
Online job applications
Skills shortage in Germany
Text bank answer key
Resource bank
Teacher's notes
Unit 1 Introductions
Introducing yourself and others
Unit 2 Work and leisure
Talking about work and leisure
Unit 3 Problems
Telephoning: solving problems
Unit 4 Travel
Making bookings and checking arrangements
Unit 5 Food and entertaining
Entertaining
Unit 6 Sales
Presenting a product
Unit 7 People
Negotiating: dealing with problems
Unit 8 Markets
Participating in discussions
Unit 9 Companies
Starting a presentation
Unit 10 The Web
Making arrangements
Unit 11 Cultures
Identifying problems and agreeing action
Unit 12 Jobs
Interview skills
Appendix
Translation reference
Business brief
Reading
Audio scripts