Chapter Ⅰ Layout and Format of Business Letters
Practice Ⅰ
Supplement Electronic Communication
ChapterⅡ Establishment of Business Relations
Lesson One Initiating Business
Prectice Ⅱ
ChapterⅢ Enquiries,Offers and Acceptance
Lesson Two An Enquiry
Lesson Three (A)A Non—firm Offer
(B)A Firm Offer
Lesson Four Counter—offer
Lesson Five Acceptance
Practice Ⅲ
Chapter Ⅳ Orders and Confirmations
Lesson Six (A)An Order for Antennae
(B)A Reply
Practice Ⅳ
Chapter Ⅴ Packing
Lesson Seven Packing Requirements
Practice Ⅴ
Supplement On Packing
Chapter Ⅵ L/C Establishment,Amendment and Extension
Lesson Eight (A)Urging Establishment of an L/C
(B)A Reply
Lesson Nine Asking for L/C Amendment
Lesson Ten Asking for Extension of an L/C
Practice Ⅵ
Chapter Ⅶ Insurance
Lesson Eleven Request for Broader Coverage
Practice Ⅶ
Supplement On Insurance
Chapter Ⅷ Shipment
Lesson Twelve (A)Asking for Earlier Delivery
(B)A Reply
Lesson Thirteen Shipping Advice
Practice Ⅷ
Chapter Ⅸ Payment Terms(Non—L/C Payment)
Lesson Fourteen (A)Proposing to Change Payment Terms
(B)T/T Payment
(C)Reply from the Buyer
Practice Ⅸ
Chapter Ⅹ Complaints,Claims and Adjustments
Lesson Fifteen(A)Claim for Inferior Quality
(B)A Reply to the Claim
(C)Asking for Prompt Settlement
(D)Settlement of the Claim
Practice Ⅹ