Programme 1 Complaints and Claims
Programme 2 Arbitration and Dispute Settlement
Programme 3 Agency and Joint Venture
Programme 4 Modes of Foreign Trade
Programme 5 Inviting Bids and Bidding
Programme 6 Electronic Commerce
Programme 7 Sightseeing
Programme 8 Saying Goodbye and Seeing Someone Off
Test 1
Test 2
Appendix I Abbreviations for Business English
Appendix II Weights and Measures
Appendix III Countries and Capitals
References
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