Chapter 1 Entry and Exit of Territory
1.1 Chinas Regulations and Requirements for Entry， Transit and Departure of Aircraft
1.2 Entry， Transit and Departure of Passengers and Crew
Chapter 2 Dispatching
2.1 Responsibility for Operational Control
2.2 Eligibility Requirements
2.3 Aircraft Dispatcher Qualifications and Duty Time
2.4 Dispatching and Flight Release
2.5 Records and Reports for All Certificate Holders
Chapter 3 Air Cargo
3.1 Introduction to Air Cargo Industry
3.2 IATA—international Air Transport Association
3.3 Two Giants in Air Cargo Industry
3.4 Air Cargo Reference Guide
Chapter 4 Air Fares and Ticketing
4.1 Basic Knowledge
4.2 Air Fares
4.3 Ticketing
Chapter 5 Secretarial English
5.1 A Brief Introduction to the Profession of Secretaries
5.2 Guidelines for Good English Speaking Skills in Office
5.3 Guidelines for Letter Writing
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