模块一 Approaching Tourism
Task 1 Travel Service 00 1
Task 2 Types of Travel 015
模块二 Guiding Work
Task 1 Tour Guiding 029
Task 2 How to Make a Guiding Speech 034
Task 3 Basic Methods of Introduction for Tour Guiding 039
Task 4 Guiding of Land Scenery and Nature Scenery 045
模块三 Travel
Task l Travel Itinerary Arrangment 056
Task 2 Service for Travel 06 1
Task 3 Guiding Service 066
Task 4 Dealing with the Problems in Travel 074
模块四 Means of Transportation
Task 1 Introduction of Traffic 079
Task 2 Air Traffic and Ticket 084
Task 3 Trains and Cars 091
模块五 Catering
Task 1 Catering Organizations 097
Task 2 Chinese Cuisine 101
Task 3 Booking,Seating and Ordering 107
Task 4 Banquet Service 112
Task 5 Table Manners and Proposing a Toast 118
模块六 Accommodation
Task 1 Modern Hotels 126
Task 2 Room Reservation and Checking in 133
模块七 Shopping
Task 1 Famous Chinese Local Specialty 143
Task 2 Basic Shopping Knowledge 148
Task 3 Promoting Tourist Products 153
模块八 Recreation
Task 1 Recreation Services l59
Task 2 Recreation Services and Marketing 166
模块九Practical Writings
Task 1 Itineraries 174
Task 2 Business Letter for Travel 179
Task 3 Contracts for Travel185
Task 4 Travel Agreements 189
附录一 旅游实用术语
附录二 旅游相关表格