Chapter 1 An Introduction to Property Management 1.1 Dialogue 1.1.1 An Introduction to Property Management 1.1.2 Property Management of Different Types 1.1.3 An Introduction to the Property ManagementCompany Exercises 1.2 Writing Skill:How to Interview 1.2.1 Application letter(求职信) 1.2.2 Resume(简历) Exercises 1.3 Related Information 1.3.1 Reading 1.3.2 Read 8Leam 1.3.3 English Proverbs(英语谚语) 1.3.4 Have Fun Chapter 2 Receptions 2.1 Dialogue 2.1.1 Hello.This is Your Property ManagerSpeaking 2.1.2 Receptionists Responsibility Exercises 2.2 Writing Skill:Business Cards Exercises 2.3 Related Information 2.3.1 Reading 2.3.2 Read&Learn 2.3.3 English Idioms(英语习语) 2.3.4 Have Fun Chapter 3 Rent/Sell an Apartment 3.1 Dialogue 3.1.1 An Apartment for Sale 3.1.2 An Apartment for Rent Exercises3.2 Writing Skill:Housing Leasing Contracts Exercises 3.3 Related Information 3.3.1 Reading 3.3.2 Read 8L Leam 3.3.3 English Idioms(英语习语) 3.3.4 Have Fun Chapter 4 Moving into the New House and DecorationManagement 4.1 Dialogue 4.1.1 Moved into the New House 4.1.2 Decoration Management Exercises 4.2 Writing Skill:the letter of Apartment Accepting Exercises 4.3 Related Information 4.3.1 Reading 4.3.2 Read 8L Leam 4.3.3 English Idioms(英语习语) 4.3.4 Have Fun Chapter 5 Custom Management 5.1 Dialogue 5.1.1 Thank You for Your Help 5.1.2 The Lost Key Exercises 5.2 Writing Skill:Thank-you and Apology 5.2.1 Thank-you letter(感谢信) 5.2.2 Apology letter(道歉信) Exercises 5.3 Related Information 5.3.1 Reading 5.3.2 Read 8L Learn 5.3.3 English Proverbs(英语谚语) 5.3.4 Have Fun Chapter 6 Security Management 6.1 Dialogue 6.1.1 Safeguard Service 6.1.2 Fire Control Management 6.1.3 Parking Management Exercises 6.2 Writing Skill:Notice Exercises 6.3 Related Information 6.3.1 Reading 6.3.2 Read 8L Leam 6.3.3 English Idioms(英语习语) 6.3.4 Have Fun Chapter 7 Environment Management 7.1 Dialogue 7.1.1 Pet Control 7.1.2 Garbage Clean-up 7.1.3 Pruning the Trees 7.1.4 Dont Play on the Lawn Exercises 7.2 Writing Skill:Bulletin Board Exercises 7.3 Related Information 7.3.1 Reading 7.3.2 Read&Learn 7.3.3 English Proverbs(英语谚语) 7.3.4 Have Fun Chapter 8 Charges and Fees Management 8.1 Dialogue 8.1.1 Property Management Fee 8.1.2 Parking Fee 8.1.3 How to collect property management fee Exercises 8.2 Writing Skill:Receipt Exercises 8.3 Related Information 8.3.1 Reading 8.3.2 Read 8L Leam 8.3.3 English Proverbs(英语谚语) 8.3.4 Have FunChapter 9 Engineering Management 9.1 Dialogue 9.1.1 Building Test 9.1.2 Repairs Exercises9.2 Writing Skill:Repairs Notice Exereises9.3 Related Information 9.3.1 Reading 9.3.2 Read&Learn 9.3.3 English Poem(英语诗歌) 9.3.4 Have FunChapter 10 Community Culture Management 10.1 Dialogue 10.1.1 Celebration of Mid Autumn Day 10.1.2 Join a Gym Club Exercises 10.2 Writing Skill:Posters Exercises 10.3 Related Information 10.3.1 Reading 10.3.2 Readb-Learn 10.3.3 English Idioms(英语习语) 10.3.4 Have Fun(Brain twists)Key参考文献