目 录
Unit 1 An Introduction about Business Letter Writing\t1
Parts of Modern Business Letters\t1
Business Letter Sample\t6
Forms of a Business Letter\t8
Addressing Envelopes\t9
Principles of Business Letter Writing\t11
Exercise\t13
Unit 2 Establishing Business Relations\t15
Brief Introduction\t15
Specimen Letter\t16
New Words & Expressions\t18
Notes\t19
Useful Sentences\t22
Optional Study\t23
Exercise\t24
Unit 3 Enquiry and Replies\t29
Brief Introduction\t29
Specimen Letter\t30
New Words & Expressions\t32
Notes\t34
Useful Sentences\t37
Optional Study\t38
Exercise\t39
Unit 4 Offer\t43
Brief Introduction\t43
Specimen Letter\t44
Notes\t47
Useful Sentences\t51
Optional Study\t52
Exercise\t54
Unit 5 Counter-Offer\t58
Brief Introduction\t58
Specimen Letter\t58
New Words & Expressions\t60
Notes\t62
Useful Sentences\t65
Optional Study\t66
Exercise\t67
Unit 6 Order and Acknowledgement\t73
Brief Introduction\t73
Specimen Letter\t74
New Words & Expressions\t76
Notes\t77
Useful Sentences\t83
Optional Study\t84
Exercise\t85
Unit 7 A Sales Contract\t90
Brief Introduction\t90
Specimen\t91
New Words & Expressions\t94
Notes\t96
Useful Sentences\t101
Optional Study\t101
Exercise\t103
Unit 8 Packing\t115
Brief Introduction\t115
Specimen Letter\t118
New Words & Expressions\t119
Notes\t121
Useful Sentences\t124
Optional Study\t125
Exercise\t126
Unit 9 Payment\t132
Brief Introduction\t132
Specimen Letter\t133
New Words & Expressions\t135
Notes\t136
Useful Sentences\t141
Optional Study\t143
Exercise\t151
Unit 10 Shipment\t158
Brief Introduction\t158
Specimen Letter\t160
New Words & Expressions\t162
Notes\t163
Useful Sentences\t167
Optional Study\t168
Exercise\t169
Unit 11 Insurance\t175
Brief Introduction\t175
Specimen Letter\t178
New Words & Expressions\t179
Notes\t182
Useful Sentences\t187
Optional Study\t188
Exercise\t189
Unit 12 Complaints and Claims\t194
Brief Introduction\t194
Specimen Letter\t195
New Words & Expressions\t197
Notes\t198
Useful Sentences\t203
Optional Study\t204
Exercise\t206
参考文献\t211