UNIT 1 Telephone Calls for Reservation and Information
UNIT 2 Fares
UNIT 3 Inquiring at the Airport
UNIT 4 Check-in
UNIT 5 Luggage Service
UNIT 6 Waiting for Security Check
UNIT 7 Going Through the Security Gate
UNIT 8 Checking with Hand Detector
UNIT 9 Checking Carry-on Baggage
UNIT 10 Settling Disputes
UNIT 11 Special Circumstances
UNIT 12 Passenger Reception
UNIT 13 On-board Service
UNIT 14 Special Passengers
UNIT 15 Special Services
UNIT 16 Emergency
UNIT 17 Preparations for Landing
UNIT 18 Transfer Service
UNIT 19 Arrival Flights
UNIT 20 Air Cargo
UNIT 21 Air Material Trade and Management
UNIT 22 Aircraft Spare Parts
UNIT 23 Computer Reservation System
UNIT 24 The Application of Computer in Aviation
UNIT 25 Accounting English (1)
UNIT 26 Accounting English (2)
Glossary