导游英语（第二版）

PART Ⅰ  ENGLISH FOR INBOUND  TOUR  GUIDES
  Unit 1  Meeting the Tourists
    Section 1  Situational Conversations
    Conversation 1  Meeting the New Arrivals at the Airport
    Conversation 2  Going through the Customs Formalities
    Conversation 3  On the Way to the Hotel
    Section 2  Text  A Welcome Speech
  Unit 2  Accommodation
    Section 1  Situational Conversations
    Conversation 1  Checking in
    Conversation 2  Handling Complaint about the Housekeeping Service
    Conversation 3  Checking out
    Section 2  Text  Lily Hotel
  Unit 3  Dining
    Section 1  Situational Conversations
    Conversation 1  Seating the Guests
    Conversation 2  At the Chinese Restaurant
    Conversation 3  At the Western Restaurant
    Section 2  Text  Beijing Roast Duck
  Unit 4  Transportation
    Section 1  Situational Conversations
    Conversation 1  Asking the Way
    Conversation 2  Booking Tickets
    Conversation 3  Leading a Tour Group to Take the Train
    Section 2  Text  Public Transportation of Beijing
  Unit 5  Sightseeing
    Section 1  Situational Conversations
    Conversation 1  Conducting a Sightseeing Tour in Hangzhou
    Conversation 2  Taking a Natural Scenery Tour in China
    Conversation 3  Visiting the Jade Buddha Temple
    Section 2  Text  The Yangtze Three Gorges
  Unit 6  Shopping
    Section 1  Situational Conversations
    Conversation 1  At the Arts and Craft Store
    Conversation 2  At the Department Store
    Conversation 3  At the Souvenir Department
    Section 2  Text  Shanghai Carpet Factory
  Unit 7  Entertainment
    Section 1  Situational Conversations
    Conversation 1  Talking about the Recreation and Fitness Center
    Conversation 2  Booking Tickets for Peking Opera
    Conversation 3  Making Appointment
    Section 2  Text  Peking Opera
  Unit 8  Farewell
    Section 1  Situational Conversations
    Conversation 1  Bidding Farewell to the Tourist
    Conversation 2  Checking in at the Airport
    Conversation 3  Seeing the Tourist off
    Section 2  Text  A Farewell Speech
PART Ⅱ  TOPICS FOR FOREIGN TOURISTS
  Unit 9  Introduction to China
  Unit 10  History of China
  Unit 11  Population and Nationalities of China
  Unit 12  Political System of China
  Unit 13  The Present Status of Education and Public Health in China
  Unit 14  Economic Reform and Opening to the Outside World
  Unit 15  Traditional Chinese Medicine
  Unit 16  Wushu and Taijiquan
  Unit 17  Religions of China
  Unit 18  Local Products
PART  Ⅲ  ENGLISH FOR  OUTBOUND  TOUR LEADERS
  Unit 19  At the Airport
    Section 1  Situational Conversations
    Conversation 1  At the Information Desk
    Conversation 2  At the Check-in Counter
    Conversation 3  Going through the Security Check
    Conversation 4  At the Transfer Desk
    Conversation 5  Flight is Delayed
    Conversation 6  Luggage Claim
    Conversation 7  Handling the Immigration Procedures
    Conversation 8  Handling the Emigration Procedures
    Section 2  Text  The Duty of a Tour Leader
  Unit 20  On the Plane
    Section 1  Situational Conversations
    Conversation 1  Asking for Drinks
    Conversation 2  Meals on Board
    Conversation 3  Airsickness
    Conversation 4  Feeling a Little Cold
    Conversation 5  Asking for Entry Cards and Customs
    Declarations
    Conversation 6  Inquiry
    Section 2  Text  Air Travel Tips to Make Your Flight Easier
  Unit 21  At the Hotel
    Section 1  Situational Conversations
    Conversation 1   Checking in
    Conversation 2  Room Service
    Conversation 3  Wake-up Call Service
    Conversation 4  Laundry Service
    Conversation 5  Checking out
    Conversation 6  Reservation
    Section 2  Text  Classifications of Hotels
  Unit 22  At the Restaurant and Bar
    Section 1  Situational Conversations
    Conversation 1   Arranging the Tour Group to Have a Meal
    Conversation 2  Ordering Dinner
    Conversation 3  Bill Payment
    Conversation 4  At the Bar
    Section 2  Text  Western Table Etiquettes
  Unit 23  Shopping
    Section 1  Situational Conversations
    Conversation 1  Buying Cosmetics
    Conversation 2  Buying Watches
    Conversation 3  Buying Some Fish Oil and Sheep Oil Skin Care Items
    Conversation 4  Buying Fruits
    Conversation 5  Returning Goods for a Refund
    Conversation 6  In the Duty Free Shop
    Conversation 7  Inquiring about a Tax Refund
    Section 2  Text  Hong Kong--the ShoppingParadise
  Unit 24  Transportation
    Section 1  Situational Conversations
    Conversation 1  Taking a Taxi
    Conversation 2  Taking a Bus
    Conversation 3  Taking the Subway
    Section 2  Text  London's 5 Airports
  Unit 25  Sightseeing and Entertainment
    Section 1  Situational Conversations
    Conversation 1  Buying Admission Tickets
    Conversation 2  Watching a Performance
    Conversation 3  Taking a Group Picture
    ConversatiOn 4  Enjoying the Recreational Center
    Section 2  Text  The Floating City without Auto
  Unit 26  Safety abroad
    Section 1  Situational Conversations
    Conversation 1  Reporting to the Police
    Conversation 2  About Security in the Hotel
    Conversation 3  The Passport Loss of a Tourist
    Section 2  Text  Safety Tips in Rome