Situation 1 Pre-tour Preparation
Section I Leading—in
Section II Situational Dialogue
Section III Introduction to Chinese Tourism Cultu re
Section IV Exercises
Situation Meeting Tourists at the Airport
Section I Leading—in
Section II Situational Dialogue
Section III Introduction to Chinese Tourism Cultu re
Section iV Exercises
Situation 3 On the Way to the Hotel
Section I Leading—in。
Section II Situational Dialogue
Section III Introduction to Chinese Tourism Culture
Section IV Exercises
Situation 4 Check-in Service
Section I Leading—in
Section II Situational Dialogue
Section III Introduction to Chinese Tourism Culture
Section IV Exercises
Situation 5 Discussing the Itinerary
Section I Leading—in
Section II Situational Dialogue
Section III Introduction to Chinese T0u rism Culture
Section IV Exercises
Situation 6 Dining Service
Section I Leading——in
Section II Situational Dialogue
Section IIl IntrOductiOn tO Chinese TOurism C:ulture
Section IV Exercises
Situation 7 Travel and Sightseeing Service
Section I Leading-in
Section II Situational Dialogue
Section lll Introduction tO Chinese Tourism Culture
Section IV Exercises
Situation 8 Entertainment Service
Section I Leading—in
Section I I SituationaI Dialogue
Section llI Introduction to Chinese Tourism Culture
Section IV Exercises
Situation 9 Shopping Service
Section I Leading—in
Section II Situational Dialogue
Section III Introduction to Chinese Tourism Culture
Section IV Exercises
Situation 10 Seeing off The Tour Group
Section I Leading-in
Section II Situational Dialogue
Section Ill Introduction to Chinese Tourism CuIture
Section IV Exercises
Key for Reference
Appendix I Highlights of Chinese Scenic Spots
Appendis II Speeches for Tour Guide
References