模块1 Front office services 前厅服务
Unit 1 Introduction to hotel services
Unit 2 Front office services(1)
Unit 3 Front office services(2)
模块2 Housekeeping services客房服务
Unit 4 Housekeeping services
模块3 Food and beverage services餐饮服务
Unit 5 Chinese restaurant
Unit 6 Westem restaurant
Unit 7 Dessert services
Unit 8 Beverage services
模块4 Fitness and recreational services康乐服务
Unit 9 Fitness and recreational center
模块5 Shopping and travel services购物及旅游服务
Unit 10 Shopping services
Unit 11 Travel services
Appendix(附录)
Vocabulary