商务实务英语

Chapter 1 Brief Introduction to International Business Practice
Ⅰ．Introduction
Ⅱ．Business Preparatory W0rk
Ⅲ．Business Negotiation
Ⅳ．The Performance of an Export Contract
Ⅴ．The Performance of an Import Contract
Notes and Exercises
Chapter 2 Business Letter writing
Ⅰ．Introduction
Ⅱ．Principles of Good Communication
Ⅲ．Format and Structure of the Business Letter
Ⅳ．Envelope Addressing
Notes and Exercises
Chapter 3 Establishing Business Relations
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 4 Inquiries．Offers and Counteroffers
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 5 Acceptance and Order
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 6 Conclusion of Business
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 7 Terms of Payment
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 8 Establishment of and Amendment to L／C
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 9 Shipment
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 10 Commodity Inspection and Insurance
Ⅰ．Introduction．
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 11 Complaints．Claims and Arbitration
Ⅰ．Introduction．
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Chapter 12 Some Other Modes of Trade and Economic Activities
Ⅰ．Introduction
Ⅱ．Sample Letters
Ⅲ．Situational Conversations
Notes and Exercises
Appendix 1 Commonly-used Business Terms（常用贸易术语）
Appendix 2 Documents Samples（各类单证样张）
Key to the Exercises
References