商务英语听打

UNIT 1  RCCEIVING GUESTS
UNIT 2  SERVING AT THE HOTEL
UNIT 3  MAKING A SCHEDULE
UNIT 4  MAKING APPOINTMENTS
UNIT 5  TAKING AESSAGES
UNIT 6  DEALING WITH CONFERENCE
UNIT 7  HANDLING BUSINESS TRIPS
UNIT 8  WORKING AT THE RXHIBITION
UNIT 9  HANDLING ONLINE SERVICE
UNIT 10  HANDLING AFTER-SALE SERVICE
AUDIO SCRIPTS
KEYS