Chapter I Essentials and Formats of Business Writing
(商务信函的写作要素与信函格式)
Section One Essentials of Business Writing(商务信函写作要素)
Section Two Formats(信函格式)
Section Three The Envelope(信封)
ChapterⅡ Work Documents(工作文书)
Section One Note(便条)
Section Two Notice(通知)
Section Three Announcement(启事)
Section Four Request(请示)
Section Five Report(报告)
Section Six Memo(备忘录)
ChapterⅢ Ceremonial Documents(礼仪文书)
Section One Letters of Thanks(感谢信)
Section Two Letters of Congratulations(gJL贺信)
Section Three Letters of Apology(道歉信)
Section Four Letters of Sympathy(慰问信)
Section Five Reference Letters(推荐信)
Section Six Letters of Introduction(介绍信)
Chapter 1V Social Documents(社交文书)
Section One Letters of Inquiry(咨询函)
Section Two Letters of Appointment(约见函)
Section Three Letters of Invitation(邀请函)
Section Four Letters of Complaint(投诉函)
Section Five Proposal(建议)
Section Six Certificate(证明)
Chapter V Business Documents(商务文书)
Section One Establishing Business Relations(建立贸易关系)
Section Two Becoming an Agent(代理)
Section Three Inquiries,Offers&Counteroffers
(询价、报盘及还盘)
Section Four Orders and Contracts(订单及合同)
Section Five Terms of Payment(付款方式)
Section Six Insurance and Shipment(保险与托运)
ChapterⅥ HR Management Documents(人力资源管理文书)
Section One Enrolment(招聘)
Section Two Application Letters and Resumes(求职信及简历)
Section Three Offer(录用)
Section Four Termination of Employment(解聘)
Section Five Internal Transfer(内部调任)
ChapterⅦ Conference Documents(会议文书)
Section One Invitations for Conference(会议邀请)
Section Two Conference Agenda(会议日程)
Section Three Conference Minutes(会议纪要)
ChapterⅧ Writing for Certificate Tests(相关证书写作考试)
Section One Business English Certificate
(剑桥商务英语证书)
Section Two China Business English Certificate
(全国商务英语证书)
Section Three China Business English Training
(商务英语岗位能力证书)
参考文献