CHAPTER I Business Manners
CHAPTER 2 Telephone Calls
CHAPTER 3 Introductions and Greetings
CHAPTER 4 Corporate Hospitality
CHAPTER 5 Company Description
CHAPTER 6 Product Description
PART TWO INTERNATIONAL TRADE
CHAPTER 7 Inquiries and Offers
CHAPTER 8 Price
CHAPTER 9 Payment Terms
CHAPTER 10 Packing
CHAPTER 11 Shipment
CHAPTER 12 Signing a Contract
CHAPTER 13 Complaints and Adjustments
PART THREE INTERNATIONAL ECONOMIC COOPERATION
CHAPTER 14 Mergers and Acquisitions
CHAPTER 15 Licensing Agreements
BIBLIOGRAPHY
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